Prana Vouchers are not replaceable if lost, stolen, destroyed or expired. Vouchers cannot be refunded or exchanged for cash. No extension can be given on the validity period of vouchers, Prana reserves the right to select which products it offers at its own discretion. Can not be used with any other offer, discounts or any QR code. Bookings must be made in advance and are subject to availability. Present voucher when order being taken.